Frequently Asked Questions

Contract Cleaning is private or public sector cleaning delivered by a cleaning company to businesses, education or healthcare facilities and public buildings. Often termed as facilities management, services can include exterior cleaning and maintenance services such as window cleaning.

Specialist cleaning includes deep-cleans, sanitising of decontaminated areas and specialist services such as carpet cleaning and floor refinishing.

As one of the regions leading specialist cleaning companies, our highly trained specialist cleaners are qualified to deal with specialist cleaning projects, even in the most challenging environments. This includes disinfecting and sanitising services in highly contaminated disease infected areas such as Coronavirus COVID-19. Find out more about specialist cleaning services here.

Spotless are fully compliant with  ISO 9001 2015 and ISO 14001 2015 standards. 

As a company that frequently operates in challenging and potentially hazardous environments, we place health and safety at the centre of all our operations. The health and well-being of our cleaning operatives, staff members, clients and the general public is our first priority.

From site-specific risk assessments, staff training and certification, specific policies and industry standards, Spotless leads the way in delivering safe, compliant services.

Independent audits are carried out by our business compliance department at every site, assessing cleaning operation, site health and safety, training requirements and cleaning standards.

Read more about compliance and see documents and accreditations for Spotless compliance and health and safety here.

As one of the largest independent cleaning companies in our region, we cover Cambridgeshire, Suffolk, Norfolk and Hertfordshire.

We provide one off cleans to all businesses and organisations. We would need to attend site to complete a survey and provide a fixed quotation for the job. We can also deliver as-needed and seasonal services such as window and external cleaning, carpet cleaning and hard floor refinishing.

Every contract is individually priced in a free, no obligation site survey. As an independent company with a local workforce, you’ll find our prices competitive.

We have clients across all business sectors, so shaping our delivery around your needs is key. Your regular clean may not be daily, and you may wish to have one-off cleaning services, window and carpet or floor cleaning as additional services.

We aim to have the same cleaning operative or team in place at all our contract cleaning sites, and we are proud to say that many of our staff have been with us for many years. You’ll also have a dedicated contract manager in place. Of course, we have to allow for holidays and sickness, but in most cases, you’ll get to know your cleaning team as a valuable asset to your business.

Spotless works with an established network of proven suppliers to bring a single source of supply for an extensive range of additional services and consumables products that compliment our cleaning services. This includes personal consumables, feminine hygiene, and waste management & recycling. 

Spotless has grown over the years to become one of the regions most trusted cleaning provider. Our investment in excellence runs through the business from our individual service delivery to our company credentials. We believe we offer an unrivalled service portfolio, a truly dedicated, specialist team, perfected processes and cutting-edge cleaning technologies.

Spotless is fully committed to minimising ours and our clients’ impact on the environment. Spotless has a proactive approach to reducing waste, minimising energy use and environmental impact across the business. Adhering to ISO 14001 2015 standards demonstrates our commitment to the environment and ensures we continually assess our impact on the environment.